Frequently Asked Questions (FAQ) about KeepTraK

How do I get a trial version of KeepTraK software?

Fill out the FREE trial form on this website.  A KeepTraK representative will contact you by phone to answer any questions you might have and help determine which modules you need or are interested in trying out.  We’ll even help you install the program onto your computer.

How do I install the trial version of KeepTraK software?

We can set up a time to walk through the installation with you, it takes about 20 minutes or so with one of our skilled representatives.  Our representative will use LogMeIn to make a temporary link to your computer, download and setup the KeepTraK software on your computer, and then show you right on your screen how to use the program.  If you are located within the United States, we can also sends a hard copy of the software on CD via postal mail, if preferred.

If I decide to buy, what happens to all the data I entered during the trial?

The trial software is the actual full program, and provides the ability to try all of the features of the KeepTraK system. If you decide to purchase the program, we simply give you a license code that removes the trial period block and grants full and unlimited use of the KeepTraK software.

If my trial expires, will I lose my data?

No – All data remains intact after the trial period ends.  If you need more trial time, we can also extend the trial for you, to give you more time to try the system and see how well it works for your business.  If you decide to purchase the full system at a later time, long after the trial period has expired, all data entered during the trial period will still remain in the database.  In short, we always KeepTrak of your data!

How do I try or buy additional modules?

Simply contact KeepTraK and we can help you with the upgrade process, which we have made very easy to do!  KeepTraK will provide you with a code to unlock the additional module(s) you are interested in purchasing.  Once the code is entered, the KeepTraK software is updated instantly and the new module(s) will be ready for use.

What if I need a report I do not see?

Contact KeepTraK and we can help you find the right report or build a custom report for you, if we don’t have it already.  In most cases, our existing reports will have the information needed, but if we don’t have it already, KeepTraK can develop custom reports for you, exactly as you need them.  Contact KeepTraK software directly for more information about custom reports.

If I have an older version of KeepTraK software can I use the new program?

Yes, but you will need to contact KeepTraK for the specific upgrade process from your current version of the software.  One of our skilled representatives will help you import all of your old data into the latest version of the KeepTraK database and update your software version to the most current version of the KeepTraK system.  And upgrading is cheaper than purchasing a new copy of the KeepTraK software.

Request a Demo

30 Day Free Trial

Use the KeepTraK program for 30 days for FREE to schedule PM, log a problem, print service requests and find parts. Instantly customize your own departments, equipment and parts. Very powerful, yet easy to set up and use.

Fill out the form to receive your free trial. No complicated set up. Nobody else can, or will, make CMMS software this powerful and this easy to use.

 

FACILITY MAINTENANCE

Track all of your Facility Maintenance in one place with the KeepTraK Preventive Maintenance System.

EQUIPMENT MAINTENANCE

Using KeepTraK, you’ll never forget to service another piece of equipment or machinery again!

PARTS INVENTORY

Tracking your entire Parts Inventory is a snap using the KeepTraK Inventory Tools.